Financial support for residents

We have announced a details of emergency funds totalling £1.25m for residents affected by the COVID-19 pandemic.

Residents will be able to receive financial help from two funds, depending on their circumstances and how much help they need.

The two funds are the:

· Emergency hardship fund for residents affected by Covid-19

· Council tax COVID-19 hardship fund

Information is available in our press release and at

Rough sleeping update

People sleeping rough in the city are among the most vulnerable in the city and it is important for their immediate and long-term health and wellbeing to get them into accommodation. We are sharing with them the Government’s advice to stay in.

All rough sleepers accepted accommodation and stayed in it on Friday night. Using hotels and hostels, temporary and Housing First accommodation, we have enough for all known rough sleepers and can provide them with food too.

The situation is very fluid regarding individuals who may choose to leave the accommodation provided: there is no enforcement around them staying in it.

On Wednesday we issued this press release:

Information on our website is at:

Partnership work helping communities across York

If you would like to request the deployment of community volunteers to a particular charity, voluntary or community group, please email

For example, we have use this email to generate a request for volunteers to be sent to support the Community Furniture Store.

We are working incredibly closely with partners in the community and voluntary sector. One of our partners GoodGym have been sharing updates on how they are helping people by doing shopping visits.

Please find attached links to reports from the some of the initial shopping visits undertaken by GoodGym. All the calls for help which GoodGym answered came in via or through the helpline 01904 551550.

IDAS update

From 1 April, IDAS is extending its live chat service to people who are afraid of their partner or a family member.

To join in, go to at the given times and a text box will pop up in the bottom right hand corner of the screen.

Email, call 03000 110 110 or 24-hour National Helpline 0808 2000 247.


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